POLICIES

Return & Refunds

We want you to be satisfied. Please review our return eligibility and refund process below.

Last updated 2026-02-12
Return Eligibility
Quick summary of what’s eligible and what’s not.
Return window
Return requests must be made within X days of delivery (as per product category).
Condition
Items must be unused, in original packaging, with tags/seals intact (where applicable).
Damaged / wrong item
Report within 24–48 hours of delivery with images/video for quick resolution.
Non-returnable items

Items marked as final sale, used products, opened/used personal care items, or items without original packaging may not be eligible for return.

Return & Refund Details
Tap a section to read the full policy.
How to Request a Return

Contact us with your order number, product details and reason for return. Our team will confirm eligibility and share next steps.

Return Pickup / Shipping

Contact us with your order number, product details and reason for return. Our team will confirm eligibility and share next steps.

Refund Timelines

Contact us with your order number, product details and reason for return. Our team will confirm eligibility and share next steps.

Exchanges

Contact us with your order number, product details and reason for return. Our team will confirm eligibility and share next steps.

Non-returnable Items

Contact us with your order number, product details and reason for return. Our team will confirm eligibility and share next steps.

How refunds work
1
Request a return
Contact support with your order ID and reason for return.
2
Pickup / Ship back
We’ll guide you through pickup or provide return instructions.
3
Inspection & refund
After inspection, refund is processed to the original payment method.
Need support?

For return/refund help, reach out to us and we’ll assist you quickly.

We reserve the right to update this Return & Refund Policy at any time.